Returns, Exchanges and refunds.
If you would like to return your purchase, you can do so. We accept returns for exchange or a refund within 30 days of the original purchase date. The product must be unused, in its original packaging and accompanied by a receipt.
To return or exchange a product, please email us at firstname.lastname@example.org, or call us at 0141 637 9470 between 10am and 5pm GMT, Monday-Saturday. Please have your order number and receipt as proof of purchase.
Returned items will be reimbursed the full purchase price upon arrival at our address. Returned items can also be exchanged for store credit.
Our return and exchanges policy lasts 30 days. Please return or exchange your goods within 30 days of your purchase date.
Your item must be unused, in its original packaging and in the same condition that you received it.
Refunds (if applicable)
We will email you when your return is received by us. Your refund will be processed and we will credit your credit card or original method of payment within 3 working days.
Sale items (if applicable)
Only full priced items may be refunded, sale items cannot be refunded.
To return your product, you should mail your product to: Paul Hodgkiss Designs, 31 Gavinton Street, Glasgow, G44 3EF, Scotland and clearly mark the box 'Returns'
Shipping costs for returning your item are your responsibility. Shipping costs are non-refundable. If you receive a refund, the cost of shipping on the original order will be deducted from your refund.
When shipping an item to us please get proof of postage from your shipping company.
If you are shipping an item over £50, we suggest you use a trackable service and have adequate replacement cover in the event of loss or damage.